Community
guidelines
The Vault is where Shoreline City’s teams learn together. These guidelines keep it a place everyone is glad to be. By using the Vault you agree to follow them.
Be the team
Comment the way you’d talk to someone serving next to you on a Sunday: kind, honest and helpful. Ask questions, share what worked, encourage each other. Disagree with an idea, never with a person.
Not allowed
These apply to comments, display names and profile photos alike:
- harassment, bullying, insults or threats
- hate speech, or attacks on anyone for who they are
- sexual, violent or graphic content
- spam, advertising or self-promotion
- sharing someone else’s private information
- pretending to be someone else
- anything illegal, or that encourages harm
- copying or reposting Vault videos and materials outside the Vault
Zero tolerance
There is no tolerance for objectionable content or abusive users. Content that breaks these guidelines is removed. Anyone who posts it can lose the ability to comment or lose their account altogether, without a warning first.
Reporting and blocking
If you see something that breaks these guidelines, use Report on the comment. You can also Block someone, and you won’t see their comments any more.
Every report goes to our admins, and we act on it within 24 hours — removing the content and, where it’s called for, removing the person who posted it. To raise anything else, email tech@shorelinedallas.com.
Using Vault Resolve
Vault Resolve is an AI assistant that answers from our team’s own notes. Use it respectfully: don’t try to make it produce abusive, hateful or explicit content. Admins can read conversations to improve the answers, and Resolve can make mistakes, so check anything important with your lead.
Questions
See Support for help with your account, and our privacy policy for what we store and why.